This is definitely a company that cares about its customers. Great!
I would like to thank your company for rendering excellent service for the smooth conversion of my home heating system from oil to gas. All of the service personnel (asbestos inspector, chimney inspector, demolition crew, plumbers and electricians) rendered professional service. They demonstrated knowledge of each task that had to be performed with proficiency and displayed respectful conduct. The administrative staff was always courteous and polite. I truly appreciate Ms. Afrodite for taking a personal interest in my case/contract. She listened to my concerns and provided expedited a response without an attitude. This is a definitely a company that cares about its customers. Great! Finally, thank you for your professionalism and understanding of my concerns. Most importantly, I am satisfied with the completion of the job in a timely manner without any hassles. I will continue to employ Parkset Plumbing Co. Inc., for my future plumbing needs, and will make referrals to family members and friends.
E. Frances Reid, Ph.D.
Impressed with My Dealings
I called them to get an estimate on replacing our old boiler. Tom arrived when promised, thoroughly inspected the current boiler, checked the size of the radiators in each apartment, explained everything in detail and answered all of our questions. They emailed us a quote in a timely manner and their quote was very reasonable. The friendly Aphrodite called is a few days later to make sure we had no further questions. My husband decided to go with another company that handled the brand of boiler that we already have, but I was impressed with my dealings with Parkset Plumbing.
Excellent Customer Service
The company was very responsive in getting a technician out to access project, provide competitive pricing and got the job done in the time we needed. We had an issue with one of our tenants claiming that there was no water after the job was done. Parkset sent a plumber within a half hour at 9pm at night and turned the taps on to run the water. Even though the tenant claimed the water was shut down which it was not, the guy at Parkset was patient and polite. I would strongly recommend them.
You made my Day
After my hot water heater ruptured, I went on line hoping to secure a plumber to handle my emergency. Some companies simply did not respond. One, who I used in the past wanted a $90 up front fee to come to my home to make an assessment. they would waive the fee if they provided the repair. I asked to be given a ball-park quote for an A.O. Smith, gas, 50 Gal. , 10 yr. warranty. They refused,and I called Parkset,they provided an immediate quote . In the meantime the previous plumber agreed to come to my home & waived the initial fee. Their quote proved to be three times the quote from Parkset. Parkset installed my new heater within two hours. Ray provided an expert installation, clean work area, and removed my old heater. THAK YOU PARKET
The price seems to be fair - not cheap.
I have used them a number of times over the years and have always been happy with the experience. The work they have done has always been great. The price seems to be fair - not cheap, but what tradespeople are. They have been on time every time except once. That time they said they had an emergency that bumped me and they still got me the same day - and communicated what was going on during the day. I just wish I could find a local electrician that I was as happy with.
They know their business!
Hi, If you are thinking of using Parkset for an oil to gas conversion, please don't think, just do it. You are in the best hands, bar none. They have the best employees. I started this process two years ago with an estimate from Tom. He was not pushy at all and took the time to explain everything to me and answer all my questions. I was not completely ready, but they understood and worked with me. I spoke to Afrodite Tinnierello quite often and finally said I am going to do it. From bringing my chimney up to code with Sonny, having my oil tank removed, removing my old boiler and replacing it with a new gas one they could not have been nicer. I never once dealt with anyone whom was not only professional but friendly as well. They knew exactly what they were doing and they quoted the exact amount of time it would take to get it done. Not only are they a family company, they make you feel like you are part of the family as well and that was truly refreshing. It was a very comforting experience. I knew I was in great hands from the very first meeting and I will recommend them to everyone I know. The price was very fair. I am loving it. Go for it, you won't be disappointed.
I am in the process of converting to gas. I am 85 years old and very nervous about this. I am writing to tell you that your office help-Afrodite is very helpful and very polite and very kind to a customer like me. She has calmed me so often every time I called. Afrodite is very efficient. She is just what you need in your business. Please thank her for me. I really appreciate her kindness and understanding to an old lady. Thank you!
"Parkset staff were friendly, responsive, thorough and reasonable."
We changed our hot water heater and had to unscramble some pipes that were badly installed years before in our brownstone. The staff was so professional and efficient. I didn't have that feeling of being sold up that many contractors generate. Prices were clear and reasonable. And the work was done exactly as predicted, no delays. All of our questions were answered in a timely and respectful way.
Professional Company - A1
I just did a Gas Converion thru this company and I am extremely happy with their level of service, professionalism, respect, product and most of all, experience in this field. The plumbers are highly trained, organized and professional. Their response to my needs and questions were taken care of in a timely and cooperative manner. I would recommend this company and their workers to anyone looking to a conversion, upgrade or to fix a problem. Great company.
Parkset Plumbimg Rocks!
Ray and Oneal are great workers, I was extremely happy with the work they have done. I would differnitely recommend them and the company to any one who need a plumber. We had an issue with our kitchen sink. The pipe under the sink had to be replaced. Ray and Oneal arrived at my home and they were very professional, organized and communicated clearly what the problem was and they quickly completed the repairs and everything was done correctly the first time!!. Not to mention that the quote to do the repair was very reasonable. I will tell all of my friends and family if you have any plumbing needs call Parkset Plumbing and ask for Ray and Oneal.
The work done was neat and thorough
We just did an oil to gas conversion with Parkset and it was a great job. We did it from scratch which means I had to get National grid to run a gas line from the street to our house (that experience which is ongoing and nothing to do with Parkset is horrendous) Tom and Aphrodite did a wonderful job answering all our questions and after everything was done they even called us to make sure that National grid did their part. The work done was neat and thorough and we are very happy with our new furnace and water tank!
I am extremely happy with the level of service I receive from this company
My company Island Condo Management Corp. is located on Staten Island and we manage communities throughout the New York area. I personally manage a Condo located in Brooklyn and have used Parkset Plumbing for the past 14 years for all the plumbing need of this condo. The employees have always been polite and courteous from the reception to the technicians. The level of service is exceptional.
Fast, Hardworking, Friendly!
Professional, fast, hardworking, friendly and painless!
Reliable, professional service
Our water heater broke, and ParkSet was able to arrive promptly, working with our household schedule. The plumbers were courteous and fixed the problem effectively. I would definitely recommend this company.
"You can rest assured that I will recommend you to anyone needing plumbing work."
Mere words can not express how impressed I was with the workers you sent to install the gas heating system in my home. They were very hard workers who knew their jobs. Also, I would like to thank you for the companies you recommended to fix the chimney and to remove the asbestos. They also were very nice. You can rest assured that I will recommend you to anyone needing plumbing work. After 80 years that I have been on this earth, it is wonderful to be so contented and impressed with the quality of work I have received. Thank y0u so much.
Very customer service oriented,honest and reasonably priced for GOOD work!
After almost 3 years of on and off problems in my new bathroom on the top floor, they came in and assessed the problem and took immediate action. Where I was told that this was a big job and required breaking my floor or ceiling, Parkset says no way, your main is blocked. Other plumbers were looking to take us for a ride for work not needed. I'm told that this should resolve the problem for good from them with a certainty in the plumbers voice. I shall see in a month or two. However, so far I'm happy and would recommend this company and most definitely call them for any future plumbing needs! Happy in Brooklyn.
We highly recommend them.
We had a plumbing issue in our home. We called Parkset Plumbing and the young lady who answered was very pleasant and helpful. The plumbers were on time and very professional. The price was reasonable. We are very happy with the work that was done. We highly recommend them.
I am very pleased with their work
“Larry & Washington were in my home today to do work &I'd like to commend their professionalism. I am very pleased with their work & they always clean up after themselves.”
I'll be using Parkset for my future plumbing needs.
Parkset just completed an oil to gas conversion on my three family steam heat system. Everything went smoothly from proposal to installation. Price quoted was much more reasonable than others. Furthermore, Thomas, the plumber, took the time to explain all details of the job to me. Thomas understands steam systems well. He noticed that my master line didn't have a proper steam vent which decreases efficiency. For a small additional fee, he installed a Hoffman#75 vent. Afrodite, the office assistant, even filled out the rebate forms ($1500 rebate for my particular boiler). I'll be using Parkset for my future plumbing needs.
Parkset is a great company!
I have used Parkset for my three multi-unit rental properties in Brooklyn. They installed 2 boilers, 2 hot water heaters and new gas lines in 2 buildings. All there work passed inspection which is amazing in itself. Tom and Aphrodite are very helpful and will address your concerns. I even recommended them to an elderly cousin to snake her shower and she was happy with them! There prices are good and you can be assured of the work.
I was very relieved that Parkset Plumbing came to my rescue
I was very relieved that Parkset Plumbing came to my rescue after I began a job I thought I could easily do myself, but once I got halfway into it I realized I had better leave it to the professionals. Tom came over made an assessment and the next day early in the morning the job was done quickly efficiently and professionally. Will definitely be using them again.
The most responsive and friendly plumbing company I have dealt with.
The most responsive and friendly plumbing company I have dealt with. I had a water pipe break in my basement that caused a whole host of problems other than just the obvious basement flooding. I called ParkSet and they were able to send a team out within a couple hours and the issue was fixed in less than an hour. The plumbers explained what they doing and what likely caused the issue. Despite the mess I had to clean up from the water damage, I still managed to share a few laughs with the plumbers. Great company, great employees, great experience…not much more to say to sum up my experience. Thank you again, ParkSet.
Great service, high quality work, licensed, honest and extremely hardworking
I have been using Parkset's services for a few years now. You CANNOT find anyone nearly as qualified and organized as this company. Provides exceptional service and work is done in a timely manner. I would not recommend any other companies as this one is the best. Hardworking employees and they will go the extra mile to ensure you are happy. LOVE PARKSET!
Good job in presenting good itemized quote. Expertise was shown through speedy an thorough work. In call for job and working off quote was very good. (Ready to job). All parts they brought and did what he promised within a week. Very professional.
We will definitely call Parkset again
When we had a sewer leak, we were very happy with the service Parkset provided from diagnosing the problem with their camera system to repairing the problem temporarily to giving us a projection for what to expect in the future. The plumbers were experienced, efficient, informative, timely and clean. Tom was always available to communicate with us. We will definitely call Parkset again when needed. Many thanks.
I highly recommend Parkset for all your plumbing needs!
I needed a new water heater and called on Parkset Plumbing. Ray and his partner came on time and completed the installation and removal of the old heater in a very professional manner. Ray also advised me of future plumbing needs which was very illuminating. I've used them once before to replace old steam return pipes and again well done. Additionally the heater job was done at the best price I could find out there. I highly recommend Parkset for all your plumbing needs!
"True professionalism and courtesy!"
Parkset responded to my gas leak within hours with care and satisfaction. The price was reasonable and the plumber was swift and professional.
BROOKLYN , NY
Awesome! Awesome! Very professional.
Being married for over 27 years, I recently became widowed.My husband always handled everything,so when I was faced with dealing with legal plumbing issue with the city I was like a fish out of water. I am truly greatfull for parkset plumbing for the job they did. Always bring on time and very professional.thank you parkset plumbing for helping me through all the process.again thank you,thank you.
Brooklyn , NY
''Neat, great pricing, hardworking. Best plumbing job I have ever got!
I will only use Parkset for future issues. They are licensed, extremely reliable, and have remarkable customer service. They worked with my schedule and completed the work in a timely manner and neatly. i am highly satisfied and highly recommend using Parkset for any plumbing issue you may have. A+ company!!!